AI voice agents + EHR automation that cut call volume
Ninisina builds governed AI agents for health systems — handling high-volume patient interactions by phone/SMS and turning them into clean work inside your EHR. Designed for measurable ROI in 60–90 days.
Calls Handled Today
1,247
EHR Tasks Created
863
Staff Hours Saved
142h
Live Activity
Real-timeBuilt to integrate with Epic, Cerner, and other leading EHR platforms
Make the phone stop ringing. Make EHR work flow.
We automate repeatable patient and operational workflows with AI — then route exceptions to your teams with structured summaries, next-step tasks, and clear escalation paths.
Without Ninisina
- Missed and abandoned patient calls
- No-shows and unused appointment capacity
- Staff burnout and excessive hold times
- Manual In Basket triage eating hours
- Prior auth rework delaying care
- Post-discharge follow-up gaps
With Ninisina
- Unlimited calls answered 24/7
- Automated scheduling, rescheduling, reminders
- AI handles repetitive calls end-to-end
- Structured summaries & auto-routing
- Payer-ready packets assembled automatically
- Proactive outreach with EHR documentation
Call Containment
Calls resolved without staff
Faster Resolution
In Basket time-to-close
Hours Saved / Week
Per deployed workflow
Fewer Denials
With pre-submission checks
AI agents built for real health system operations
Each solution integrates directly with your EHR, follows your approved workflows, and keeps humans in the loop where it matters.
Voice Patient Access Agent
Resolve common inbound calls end-to-end — 24/7.
Integrates With
Epic, Cerner, and other EHR scheduling environments
Pilot KPIs We Track
💡 Pilot Tip
Start with one queue, one cohort, or one specialty — then expand based on measured results.
Three steps to measurable results
Start small — one queue, one cohort, or one specialty — then expand.
Pick one workflow
We'll recommend the fastest ROI based on your current pain points, call volumes, and EHR environment.
Scheduling, In Basket, Prior Auth, or Post-DischargeLaunch a 60–90 day pilot
Deploy with clear success metrics, human-in-the-loop by default, and weekly KPI reporting.
One queue, one cohort, one specialtyScale across your system
Expand flows, sites, and service lines after measurable results prove the model.
Proven ROI → enterprise rolloutEnterprise-ready AI, designed for health systems
Not another generic chatbot. Purpose-built governance, auditability, and EHR integration for the healthcare workflows that matter most.
Draft-first + human approval
AI prepares; your teams decide. Every output is a draft until a human approves it.
Human-in-the-loop by defaultAuditable by default
Full transcripts, citations to source context, and decision logs for every interaction.
Complete transparencySecurity-first
Least-privilege access, controlled data handling, continuous monitoring, and HIPAA-aware design.
Enterprise-grade securityEHR-aware
Built for real operations across EHR environments — including Epic, Cerner, and others — not generic integrations.
Native EHR integrationDesign
HIPAA-AWARE
Default
HUMAN-IN-LOOP
60–90 Days
ROI TIMELINE
Epic, Cerner & More
EHR SUPPORT
AI you can trust with patient interactions
Purpose-built safeguards ensure secure, compliant, and responsible AI — with built-in governance that healthcare demands.
Transparency
Trace every AI response back to its source. Full decision logs, citations, and reasoning trails for every patient interaction.
Control
AI responds only from your approved scripts and data. Guardrails prevent unexpected outputs. You define the boundaries.
Compliance
HIPAA-aware design throughout. Built with a framework that adapts as healthcare regulations evolve.
Auditability
Complete transcripts, interaction logs, and audit trails maintained for every AI-handled conversation. Nothing is a black box.
Least-Privilege Access
AI agents access only what they need, when they need it. No broad data access. Continuous monitoring of all data interactions.
Human Oversight
Draft-first by default. Every output reviewed by humans before action. Your team maintains full clinical and operational authority.
A pilot plan that earns internal buy-in
Start with a focused pilot. Prove value with data. Scale with confidence. Most organizations are fully operational within weeks, not months.
Discovery + Governance Alignment
We map your call flows, scheduling rules, escalation paths, and EHR environment. Align on governance, data handling, and success criteria.
Launch to One Queue / Cohort
Deploy the first AI agent to a targeted queue or cohort with full monitoring, human review, and daily optimization.
Expand Flows + KPI Reporting
Expand to additional flows, measure results against baseline, and build the business case for broader rollout.
Built to integrate with your existing systems
Ninisina integrates with any EHR — including Epic, Cerner, and others — along with your phone system and existing workflows, without requiring system changes or disrupting operations.
Electronic Health Records
Telephony Systems
Cloud & Infrastructure
Frequently asked questions
Quick answers to common questions about deploying Ninisina.
Let's reduce your operational noise
Book a 20-minute intro to see how Ninisina fits your workflows. No pitch deck — just a conversation about your biggest operational pain points.